Neurology care from the comfort of home
Experience high-quality neurology consultations through secure telemedicine with Dr. Robin Warner, a board-certified neurologist. Available to patients located anywhere in New York State via secure video visits.
Get expert care for neuropathy, headaches, neuromuscular diseases, and more—without leaving your home.
How telemedicine works
1) Schedule
Book online at a time that works for you.
2) Prepare
Complete intake forms and upload medical records.
3) Connect
Join via secure video link from any device.
4) Get care
Receive evaluation, treatment plan, and prescriptions.
Why choose telemedicine?
Telemedicine offers numerous advantages that make neurology care more accessible, convenient, and efficient for patients throughout New York State.
Convenience & time savings
Skip the commute, parking, and waiting room. Attend your appointment from home, work, or anywhere in New York State. Save hours of travel time while receiving the same high-quality care.
Accessibility
Perfect for patients with mobility challenges, transportation limitations, or those who live far from Manhattan. Access expert neurology care regardless of your location within New York State.
Reduced exposure
Minimize your risk of exposure to illness by avoiding crowded waiting rooms and medical facilities. Especially important for patients with compromised immune systems or chronic conditions.
Faster access
Get appointments sooner than traditional in-person visits. Many patients can be seen within days rather than weeks, helping you get the care you need when you need it.
Comfort & privacy
Discuss your health concerns from the privacy and comfort of your own space. Many patients find it easier to communicate openly in familiar surroundings.
Continuity of care
Maintain regular follow-ups and medication management without disruption. Easy scheduling makes it simple to stay on track with your treatment plan.
What is telemedicine?
Understanding telemedicine
Telemedicine (also called telehealth) is the delivery of healthcare services using secure video conferencing technology. You and your doctor communicate in real-time through audio and video, just like an in-person visit, but from separate locations.
Dr. Warner uses HIPAA-compliant, secure video platforms to provide comprehensive neurology consultations. During your visit, she can evaluate your symptoms, review your medical history and test results, discuss treatment options, and prescribe medications when appropriate.
Telemedicine has been shown to be effective for many neurological conditions, including neuropathy, headaches, neuromuscular diseases, and ongoing management of chronic neurological conditions.
What you can expect
- Comprehensive evaluation: Detailed discussion of your symptoms, medical history, and concerns
- Review of records: Analysis of prior test results, imaging studies, and medical records
- Treatment planning: Development of a personalized treatment plan tailored to your needs
- Prescription management: Prescriptions sent directly to your pharmacy when medically appropriate
- Coordination of care: Referrals for additional testing or specialist consultations as needed
- Clear communication: Ample time for questions and detailed explanations
Conditions treated via telemedicine
Many neurological conditions can be effectively evaluated and managed through telemedicine. Dr. Warner provides expert care for:
Neuropathy & nerve conditions
- Peripheral neuropathy
- Diabetic neuropathy
- Chemotherapy-induced neuropathy
- Small fiber neuropathy
- Carpal tunnel syndrome
- Radiculopathy (neck/back pain)
Headaches & migraines
- Migraine evaluation and management
- Chronic migraine prevention
- Headache disorders
- Medication management
- Treatment planning
Muscle & neuromuscular
- Muscle weakness evaluation
- Inflammatory myopathies
- Muscular dystrophies
- Myasthenia gravis
- Neuromuscular disease management
Additional services
- Second opinions and complex case review
- Medication management and adjustments
- Follow-up care and monitoring
- Coordination with other specialists
- Review of imaging and test results
- Treatment plan development
- Patient education and counseling
- Referrals for in-person testing when needed
Note: Some conditions may require in-person evaluation or testing (such as EMG). If your condition requires hands-on examination or diagnostic procedures, Dr. Warner will coordinate appropriate in-person care and testing.
Telemedicine in New York State
Available throughout New York
Dr. Warner is licensed to practice medicine in New York State and can provide telemedicine services to patients located anywhere within New York State, including:
- New York City (Manhattan, Brooklyn, Queens, Bronx, Staten Island)
- Long Island (Nassau and Suffolk Counties)
- Westchester County
- Upstate New York (Albany, Buffalo, Rochester, Syracuse, and all other regions)
- All other New York State locations
Important: You must be physically located in New York State at the time of your visit. If you're traveling outside New York, please reschedule your appointment for when you'll be back in the state.
Why New York State?
Medical licensing regulations require that healthcare providers be licensed in the state where the patient is located during the telemedicine visit. Dr. Warner is licensed in New York State, allowing her to provide care to patients throughout the entire state via telemedicine.
This means you can access expert neurology care from Dr. Warner regardless of whether you live in Manhattan, Buffalo, or anywhere in between—all from the comfort of your home.
Security & privacy
Your privacy and security are our top priorities. All telemedicine visits are conducted using secure, HIPAA-compliant technology.
HIPAA compliant
All video platforms used meet or exceed HIPAA security standards. Your health information is protected with the same level of security as in-person visits.
Encrypted communication
Video and audio communications are encrypted end-to-end, ensuring that your conversations remain private and secure.
Secure records
All visit notes and medical records are stored securely in our HIPAA-compliant electronic health record system, accessible only to authorized personnel.
For more detailed information about privacy and security, please review our Privacy Policy and Notice of Privacy Practices. You can also read our comprehensive Telemedicine Notice for complete details about telemedicine services, benefits, limitations, and your rights.
When telemedicine may not be appropriate
Medical emergencies
Telemedicine is NOT for emergencies. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.
Signs of a medical emergency include:
- Chest pain or pressure
- Severe difficulty breathing
- Signs of stroke (sudden weakness, numbness, confusion, trouble speaking)
- Severe headache with neurological changes
- Loss of consciousness
- New seizures
- Any life-threatening condition
Conditions requiring in-person care
Some conditions may require in-person evaluation or testing. Dr. Warner will determine if your condition can be managed via telemedicine or if an in-person visit is needed.
Examples include:
- Conditions requiring hands-on physical examination
- Electromyography (EMG) or nerve conduction studies
- Botox injections (currently requires in-person visits)
- Certain diagnostic procedures
If in-person care is needed, Dr. Warner will help coordinate appropriate referrals and testing.
Fees & insurance
Transparent pricing
| Service | Fee |
|---|---|
| Initial telemedicine visit | $450 |
| Follow-up telemedicine visit | $200 |
Payment is due at the time of service. We accept Visa, Mastercard, American Express, and Discover.
Insurance & reimbursement
Robin Warner Neurology is an out-of-network practice. We provide superbills upon request that you can submit to your insurance for potential reimbursement.
Many insurance plans offer out-of-network benefits that may cover a portion of your visit. The amount you receive depends on your specific plan. We recommend contacting your insurance company to understand your out-of-network benefits.
Some patients find that after reimbursement, their net cost is lower than the listed fee.
Get started with telemedicine
Ready to experience convenient neurology care from home? Getting started is easy.
Schedule your telemedicine visit today
Book an appointment with Dr. Robin Warner and receive expert neurology care from anywhere in New York State.
Questions about telemedicine? Review our Telemedicine Notice or contact us for more information.